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Scams involving online booking platforms have exploded over the past 18 months, with fraudsters increasingly targeting tourists, according to a report by Kathimerini.gr. Cybersecurity firm ESET reports that scammers often exploit Booking.com, which handled over 1 billion bookings in 2023, to deceive users. Travel-related fraud has surged by an astonishing 500% to 900% during this time.
Sneaky Scam Tactics
The most common trick? Phishing. Scammers pretend to be representatives from Booking.com, hotels, or other services. They create a sense of urgency to make victims click on malicious links, make payments, or "correct" supposed errors to save their bookings.
More advanced scammers hack into hotel accounts and use the app’s chat feature to contact customers directly. They claim there was a payment error and ask for credit card details to "confirm" the booking. Experts warn: never share personal information with anyone requesting it unexpectedly.
Another growing scam involves fake listings for luxury accommodations at too-good-to-be-true prices. ESET advises checking reviews, comparing prices with similar properties, and using photo search engines to verify listings.
How to Stay Safe
To avoid getting scammed, be cautious if you’re contacted by someone claiming to be from Booking.com or a hotel. Watch out for urgent requests for immediate action or payment. Always verify messages through the booking platform. Remember, Booking.com will never ask for sensitive info like credit card numbers or passwords.
Secure your online accounts with strong, unique passwords and enable two-factor authentication. This extra step sends a separate password to your phone, making it harder for scammers to access your accounts.
Stay vigilant and enjoy your travels without falling prey to these cunning fraudsters!
