In the eight months of its operation, Nicosia Mall has surpassed expectations. Following the triumphant opening in November 2018 and the resounding welcome by consumers, the capital’s newest shopping mall has been steadily and assuredly pulling in crowds and converting them into devoted customers. The outstanding traffic as well as the levels of satisfaction and observed visitor loyalty, which are examined on a quarterly basis through surveys, are a testament that a thoughtfully planned retail destination and a customer centric approach can yield success. Most importantly, the data available foretells a bright future ahead...
